Opening Times
We will be open on Saturday 2nd, Sunday 3rd, Saturday 9th, Sunday 10th, Saturday 16th, Sunday 17th, Friday 22nd, Saturday 23rd and Sunday 24th December 2023.
Our Santa visits start at 10.15am and run throughout the day until 3.15pm – please check the online booking page for available times to see Santa.
If you book an afternoon visit, you are welcome to come along earlier to see our other attractions – but REMEMBER, you MUST be ready to see Santa at the time you have booked. The Coffee Shop will be open from 9.30am, the Rock and Dino Shop opens at 10.00am, and the Shire Horse Centre and Farm will be open from 11.00am. Our attractions start to close from 3.00pm.
Prices
Adults - £20.00
Children aged 3-12 years - £18.00, when accompanied by an adult
(This includes a visit to see Santa, and a gift!)
Children MUST be accompanied by a paying person 18 years or over at all times whilst on site.
Infants aged 2 and under - £10.00, when accompanied by an adult
(This includes the visit to see Santa, and a gift!)
Children MUST be accompanied by a paying person 18 years or over at all times whilst on site.
We encourage visitors with a disability to contact us prior to making a booking, so we can discuss your visit with you.
Please note pushchairs can NOT be taken underground.
We hope to see you at the National Showcaves Centre for Wales, for what we truly believe is one of the most magical Christmas experiences in Wales!
Visiting Father Christmas - Things to Know Before You Visit
We look forward to welcoming you to the National Showcaves Centre for Wales! To ensure you experience a safe and enjoyable visit with us, we ask you to read the following: –
1. You MUST pre-book your tickets online. Please choose your time carefully! We only allow a certain number of people per time slot to see Father Christmas. If you miss your chosen time slot, we will not be able to offer you a different time to see Father Christmas.
2. Children MUST always be supervised by their accompanying adult(s).
3. Pushchairs and buggies are not permitted underground - we suggest that parents use papoose-style baby carriers. Above ground, it is quite hilly, so it may not be possible to visit some areas with a pushchair or buggy.
4. Dogs (excluding assistance dogs) are not permitted on site for our Father Christmas visits.
5. We are situated on the side of a mountain, and therefore access can be extremely difficult for those with reduced mobility (please read our access statement). Information on invisible disabilities can also be found on this link. If you would like to speak with a member of staff about your visit please telephone 01639 730284 to discuss your requirements BEFORE you book a ticket.
6. Sensible, sturdy shoes and a warm, long-sleeved top are recommended for the caves, as the temperature underground is 10°C
7. You’re welcome to take photographs underground, but the use of tripods, camera stands, and selfie sticks is not permitted.
8. If you need to leave the attraction during your visit you can do so via the Rock and Dinosaur Shop or the Ticket Office. Please remember to check the last admittance time with a member of staff so you can re-enter the attraction.
9. PLEASE NOTE: We do not tolerate any abuse directed at staff members – in the event of unsociable behaviour the person(s) responsible will be asked to leave the site
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